All Pro Auto Supply

Legal Policies

Our commitment to transparency, privacy, and fair marketplace practices

Last Updated: January 17, 2025

Privacy Policy
How we collect, use, and protect your information

1. Introduction

All Pro Auto Supply ("we," "us," or "our") operates the All Pro Auto Supply marketplace platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Contact Information:
All Pro Auto Supply
3219 Route 38, Unit 5
Mount Laurel, NJ 08054
Email: info@allproautosupply.com
Support: support@allproautosupply.com

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password, phone number)
  • Profile information (vehicle details, preferences)
  • Shop information for sellers (business name, address, tax ID, bank details)
  • Payment information (processed securely through Stripe)
  • Communications (messages, reviews, community posts)
  • Support inquiries and correspondence

2.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, search queries, time spent on site)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • Payment processing information from Stripe
  • Analytics data from Google Analytics
  • Social media information if you connect your accounts

3. How We Use Your Information

We use your information to:

  • Provide and maintain our marketplace platform
  • Process transactions and manage orders
  • Facilitate communication between buyers and sellers
  • Provide customer support and respond to inquiries
  • Send transactional emails (order confirmations, shipping updates)
  • Improve our AI Mechanic Assistant recommendations
  • Personalize your experience and product recommendations
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations and enforce our Terms
  • Analyze usage patterns to improve our services

4. How We Share Your Information

4.1 With Other Users

When you make a purchase or sell items, we share necessary information (name, shipping address) with the other party to complete the transaction.

4.2 With Service Providers

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Google Analytics: Website analytics and performance monitoring
  • Email Service Provider: Transactional and notification emails
  • Hosting Provider: Data storage and platform infrastructure

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

We DO NOT sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling them may affect platform functionality.

Types of cookies we use: Essential (required for platform operation), Analytics (Google Analytics), and Functional (remember your preferences).

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Inactive accounts (no login for 2 years) will have their data deleted unless required for legal or business purposes (e.g., transaction records, tax compliance).

8. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing emails (transactional emails will continue)
  • Data Portability: Receive your data in a portable format

To exercise these rights, contact us at support@allproautosupply.com

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@allproautosupply.com
Mail: All Pro Auto Supply, 3219 Route 38, Unit 5, Mount Laurel, NJ 08054